Tax FAQs

January 31st. By then, we’ll have either mailed or made all the required documents available in online banking. This includes 1099-INT, 1099-R, 1098, and Required Minimum Distribution notices. 5498 documents are only for your personal records, and we’ll send those after the tax filing deadline.

If you moved to a different state during the prior year, or if you have more than 28 dividend-paying accounts, we send you multiple 1099-INT documents.

We only issue 1099-INT documents if you earned a combined $10 or more in dividends during the prior year. We only issue 1098 documents if you paid more than $600 in finance charges on a VACU mortgage or equity product.

Additionally, if you’re enrolled in eStatements & eNotices, your tax documents will be available as eNotices through online banking, rather than mailed.

If your tax refund check was directly issued by the US Treasury, the first $5,000 will be available immediately. Otherwise, such as if your check was issued by a tax preparation service, your check may be subject to a hold.

We’ll accept tax refund checks payable to two parties in two situations:

• All payees endorse the check and present their IDs inside of a branch.
• The check is deposited into an account with all payees’ names as primary or joint owners.

Any branch can help you with a cash advance, if the card is a Visa or Mastercard with your name printed on it.

You have until the tax filing deadline to contribute for the previous tax year. Any prior year contributions must be done at a branch, or as a signed request by mail or fax.